Last updated: March 2026
These terms and conditions apply to the use of this website at www.labeltek.co.uk. By accessing this website and/or placing an order, you agree to be bound by these terms and conditions. All orders are accepted and executed on the understanding that the purchaser is bound by the following conditions of sale.
The word “Company” in the following clauses means Eseller Direct Limited. The phrase “our website” refers to www.labeltek.co.uk.
1.1 You will be able to access most areas of this website without registering your details with us. Certain areas are only accessible once you place an order.
1.2 We may revise these terms and conditions at any time by updating this page. You should check this website periodically to review the current terms, as they are binding on you. If you do not wish to accept any new terms and conditions, you should not continue to use this website.
2.1 You are deemed to place an order with us by ordering via our online checkout process. As part of this process, you will have the opportunity to check your order and correct any errors. We will send you an order acknowledgement detailing the products you have ordered.
2.2 Our acceptance of an order takes place when we dispatch the goods. We will send you a dispatch confirmation by email. At this point the purchase contract is made and you will be charged unless we have notified you that we do not accept your order or you have cancelled it.
2.3 We may refuse to accept an order if:
3.1 Payment is processed securely via our payment service provider. All transactions are encrypted using SSL technology.
3.2 We use industry-standard security measures, including fraud screening and 3D Secure authentication, to protect your payment data.
3.3 Your session is in a secure encrypted environment when you see https:// in the web address and/or a padlock symbol in your browser.
3.4 We do not store your card details on our systems.
4.1 All prices are inclusive of VAT at the current applicable rate.
4.2 Prices are shown in GBP (£) and may be updated on the website from time to time.
4.3 We reserve the right to change prices without prior notice, except where an order has already been placed and confirmed.
5.1 If you wish to cancel your order, you may do so by emailing us at info@labeltek.co.uk before the goods have been dispatched.
5.2 Where goods have already been dispatched, you may return them within 14 days of receipt in accordance with your rights under the Consumer Contracts Regulations 2013. Return postage costs shall be borne by you unless the goods are faulty or incorrect.
5.3 Upon receipt and inspection of returned goods in satisfactory condition, we will issue a full refund of the amount paid (excluding original postage costs where applicable).
5.4 The right to return does not apply if:
6.1 For delivery charges and estimated delivery times, please refer to our Shipping Policy.
6.2 Delivery times are estimates only and cannot be guaranteed. We are not liable for delays outside our control.
7.1 While we endeavour to ensure this website is available 24 hours a day, we will not be liable if it is unavailable at any time or for any period.
7.2 Access to this website may be suspended temporarily and without notice in the case of system failure, maintenance or repair, or for reasons beyond our control.
8.1 Each registration is for a single user only. You may not share your username and password with any other person.
8.2 You are responsible for maintaining the security of your account password. If you suspect unauthorised access, please contact us immediately.
8.3 We may suspend or cancel your registration at our reasonable discretion or if you breach any obligations under these terms and conditions.
9.1 We shall not be liable for any indirect, incidental or consequential loss or damage arising from the use of our products or services, to the extent permitted by law.
9.2 Nothing in these terms and conditions shall limit or exclude our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
9.3 Your statutory rights as a consumer are not affected by these terms and conditions.
10.1 These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the English courts.
